No call center, no switch board, no que– you deal with the same people from the beginning stages through design, construction, and service. You can always rely on our team to be there for any questions, concerns, or updates on your project. When you call Sobieski, you are not a name on a screen or a number in que – you are a real person who deserves our undivided attention! Our Custom Home staff works with you in an intimate setting from project design through construction and project completion and for life.
Our goal is to treat you like family – that means when you need service, you are not waiting around for days for the tech to show up. With a large team of service techs all over the area, we hope to be at your door for repairs within a few hours of your call.
At Sobieski its made very clear from day one that your home is to be treated as if we lived there. Every system has 3 or more water safety shutdown devices, every duct is balanced and every wire is double checked. We hand you a binder with every manual, commissioning report, final as-built drawings and assurance your install is as custom and as close to perfection as possible.
Ultimately, we are installing big, powerful systems in your home – we take the time and energy necessary to build in safety features, backups, and use top-notch installation techniques to ensure that not only you and your family are safe and healthy, but can also rely on your systems to serve you around the clock.
At Sobieski, family is who we are. Many of the Sobieski and extended family work here and we enjoy the atmosphere this creates. We strive to get to know you and your family and treat you as our own. Our children eat because of you, our mortgages get paid because of you, and this is not something we take lightly. We make a standing commitment to you and yours to always remember that our customers are not just first and foremost, they are all we have, because they are family.
In the words of one of our satisfied homeowners:
“We cannot more highly recommend Matt Salmon and Sobieski for the incredible work his crew did designing and installing a new HVAC system for the renovation of our 1906 home. Matt’s attention to detail was amazing – he met with us on multiple occasions, and prior to laying out the new design, made sure to address every possible question or concern. He took total ownership of both the design and installation process and truly was available day or night, typically responding to even non-urgent emails within 15 minutes. When unexpected roadblocks arose, Matt was the first one to climb up into the tight crawl space to find the solution! Of the 30+ sub-contractors we worked with during our renovation, Matt and his crew were the very best and we could not be more pleased with the finished product. Thank you Matt and Sobieski!”
As a Commercial Property Manager I have seen my share of contractors. I have used Sobieski for all of our HVAC, plumbing and life safety needs. The office staff and field personnel are kind, professional and prompt. I feel like I am the only customer.
I've worked with Sobieski for many years. They have always stood out to me as a company who you can count on for quality workmanship, meeting demanding construction schedules, and taking care of the homeowner after settlement.