Terms & Conditions
Welcome to Sobieski. By using our website, services, or communicating with us through phone, email, or SMS messaging, you agree to the following Terms & Conditions. Please read them carefully.
ACCEPTANCE OF TERMS
By accessing this website or using any services provided by Sobieski, you agree to comply with and be bound by these Terms & Conditions and all applicable laws and regulations.
If you do not agree with any part of these terms, please do not use our website or services.
SERVICES
Sobieski provides residential and commercial services including, but not limited to, consultations, estimates, installations, maintenance, repairs, inspections, and customer support.
All services are subject to availability and may be modified or discontinued at any time without notice.
WEBSITE USE
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
You may not:
- Attempt to gain unauthorized access to the website or its systems
- Use the website for fraudulent purposes
- Transmit malicious code, spam, or harmful content
- Copy or reproduce website content without written permission
- Estimates & Pricing
Any estimates or quotes provided by Sobieski are subject to change based on project scope, material pricing, labor requirements, and site conditions.
Final pricing will be outlined in service agreements or invoices where applicable.
PAYMENTS
Payment terms may vary depending on the services provided. Failure to make payments when due may result in delayed services, cancellation, or additional fees where permitted by law.
LIMITATION OF LIABILITY
Sobieski shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website or services.
All services are provided “as is” without warranties of any kind unless otherwise stated in writing.
THIRD PARTY LINKS
Our website may contain links to third party websites. Sobieski is not responsible for the content, policies, or practices of any third party websites.
SMS Terms & Conditions
By submitting this form and signing up for texts, you consent to receive text messages from Sobieski at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes.
Sobieski will be collecting opt-in verbally from customers. Customers may opt in to receive messages either in person at a physical location or over a phone call if the customer calls directly.
When a customer is registered for the first time, they may be asked to provide a phone number and whether they would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys.
Customers will be verbally informed that:
- Message and data rates may apply
- Message frequency may vary
- They can text HELP for support or more information
- They can text STOP to unsubscribe at any time and no further messages will be sent
Customer phone numbers will not be shared with third parties for marketing or promotional purposes.
PRIVACY
Your use of this website is also governed by our Privacy Policy. Any information collected through the website or communications with Sobieski will be handled in accordance with applicable privacy laws.
CHANGE OF TERMS
Sobieski reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or services after changes are posted constitutes acceptance of those changes.
CONTACT INFORMATION
If you have any questions regarding these Terms & Conditions, please contact Sobieski through the contact information provided on our website.
QUESTIONS OR COMMENTS?
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Sobieski
14 Hadco Road, Wilmington, DE 19804
customerservice@sobieskiinc.com