How to Find a Reputable HVAC Contractor
Choosing the perfect HVAC contractor for your home can be a lengthy, exhausting endeavor. Our goal is to make the decision as simply as possible, so we’ve outlined some of the things you should be looking for when the time has come:
Help from the ACCA
The Air Conditioning Contractors of America maintains a list of members that are considered reputable, so reach out to them when you first begin your search for your own contractor.
Licensing and Bonding
There are rules, i.e. licensing and bonding, that each HVAC company must follow in order to operate their business. Ask to see the proper documentation and you’re one step closer.
Better Business Bureau
The Better Business Bureau website is a great source for company information. It will show you whether or not the business is in good standing with them, in addition to any complaints against them, and how those issues were resolved.
Pick a letter — any letter — and ask for a list of referrals of prior customers whose last names match it. This will give you a randomized source of information. Then, simply reach out to each person and ask about their experience with the company.
It’s obvious that each HVAC company is going to be well-versed in a variety of topics, but you want to make sure that all contractors are up-to-date with the latest technologies and servicing options.
If you don’t know what NATE (North American Technician Excellence) certification is, we suggest you learn. Certified technicians have been tested by this non-profit organization in a variety of categories, including industry knowledge and customer service.
The final sign of any great HVAC contractor is a contract that covers practically any issue you can think of. If there’s also a clause for how to handle abrupt changes, you’re golden.